At Glamsquad, we value the time and dedication of our beauty professionals who prepare extensively for every event to ensure you receive exceptional service. Our cancellation policy is designed to fairly compensate these professionals for their blocked schedules and commitment, while also offering clear guidelines to clients.
Please read the detailed policy below to understand important deadlines, fees, and payment terms associated with event cancellations.
Booking Deposit:
To secure your appointment, a 50% non-refundable deposit is required at the time of booking.
This deposit confirms your commitment and allows us to reserve the necessary talent and resources for your event.
Cancellation Timeframes and Fees:
Cancellations made 14 or more days before the event: You will receive a full refund of any payments made (excluding the non-refundable deposit).
Cancellations made within 14 days of the event: A cancellation fee equal to 20% of the total event cost will be charged to cover the partial loss of preparation time.
Cancellations made within 3 days of the event: The full cost of the booked services will be charged, as it is generally too late to rebook or reassign the professionals.
Payment Methods and Terms:
Credit Card Payments:
50% deposit due at contract signing.
Remaining balance due within 30 days after the event.
Invoice Payments:
Invoices are issued after services are completed and are payable within 30 days (Net 30 terms).