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What do I do as a first time user when I receive a referral code?

Updated over 3 months ago

What do I do as a first-time user when I receive a referral code?

If you’ve received a referral from a friend or another user, here’s how to redeem your referral credit and book your first Glamsquad appointment:

  1. If you received a referral link:
    Simply open the link you were sent. The link will guide you through the booking process for your first appointment. As long as you book through this referral link, your referral credit will be automatically applied to your account during checkout—no extra steps needed!

  2. If you received a unique referral code:
    First, create your Glamsquad account through the app or website. Before booking your first appointment, go to Account > Credits and enter the unique referral code in the provided field. Once the code is successfully applied, you’ll see the referral credit added to your account balance. When you book your first appointment, the credit will be automatically applied at checkout.

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Important to know:

  • Referral credits expire 90 days after issuance, so be sure to use them before then.

  • Referral credits apply only to your first appointment, so they cannot be used on subsequent bookings.

  • If you encounter any issues applying your referral code or credit, please reach out to Glamsquad support for assistance.

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Additional Information

  • Can I use a referral code on any service or only specific ones?
    Referral credits can typically be applied to most Glamsquad services, including hair, makeup, and nails. However, some special or promotional services might be excluded. Be sure to check the specific terms associated with your referral credit in the app or website before booking.

  • What if I delete the app or log in on a different device—will my referral credit still be there?
    Yes! Your referral credits are tied to your Glamsquad account, not your device. So, if you delete the app or switch devices, simply log back in with your account credentials, and your referral credit balance will still be available.

  • How do I check my referral credit balance?
    To view your referral credit balance, open the Glamsquad app or website and navigate to Account > Credits. Here, you can see any active credits, expiration dates, and details about how to redeem them.

  • Can referral credits be combined with other promotions or discounts?
    Referral credits generally cannot be combined with other promotions, discount codes, or special offers. They are meant to be used as a standalone credit for your first appointment. Always review the terms of any ongoing promotions to understand how they interact with referral credits.

  • What happens if my referral credit doesn’t apply at checkout?
    If your referral credit isn’t applying automatically at checkout, first make sure you have followed the redemption steps correctly (e.g., booking via the referral link or adding the unique code to your account). If you’re still having trouble, please contact Glamsquad customer support with your account details and referral code so they can assist you.

  • Is there a limit to how many referral codes I can redeem or share?
    You can typically redeem one referral code per new account (i.e., for your first appointment). However, you can share your unique referral code with multiple friends, and you’ll earn referral credits when they book and complete their first appointment. Check the latest referral program terms for any updates or limits.

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