Do I pay gratuity on packages?
Yes, gratuity is applied to packages. While our packages offer a discounted rate on services, the gratuity is calculated based on the full, undiscounted price of each individual service within the package. Specifically, gratuity is set at 20% of the full price, not the discounted package price.
This approach ensures that our service professionals receive fair compensation for their work, reflecting the true value of the services they provide.
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Additional details:
Is gratuity included in the package price or added separately?
Gratuity is added on top of the package price and is not included in the initial cost you see when booking.Can I adjust the gratuity amount?
The 20% gratuity on the full price is the standard recommended amount. However, you may have the option to adjust gratuity after your appointment based on your satisfaction with the service.
Why is gratuity based on the full price instead of the discounted price?
Even though you receive a discounted package price, your stylist or technician is compensated based on the full value of each service. Calculating gratuity on the full price ensures they receive appropriate tips reflecting the level of expertise and effort provided.Will gratuity be charged automatically?
Yes, gratuity is typically added automatically at checkout based on the full price. You can review and adjust it before finalizing payment.