If you don’t see your exact request listed, don’t worry—our team is happy to review custom requests whenever possible. We recommend reaching out to our customer support team in advance with details about what you’re looking for.
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Depending on the nature of your request, we may be able to tailor an existing service to fit your needs, suggest the closest option, or let you know if we’re unable to accommodate it.
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Please note that additional fees, extended appointment times, or the need for specific products may apply for custom services. If your request requires specialized tools or products that we don’t provide, we’ll let you know beforehand so you can prepare accordingly.
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For the best experience, try to share your request when booking or at least 48 hours before your appointment. This gives us enough time to coordinate with your beauty professional and confirm whether your request can be fulfilled.