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Why do I have an additional charge when my package is applied to my service?

There are a few scenarios where you may pay in addition to your existing package credits that have been applied to your appointment. If you have a package of blowouts and book for an updo which costs more, additional credits will be subtracted from y

How do packages work?

When you purchase a package you're essentially purchasing service credits at a discounted rate. For example, the cost for a package of 5 blowouts will be at a discounted rate plus the gratuity of the full service, the support fee, and tax if applicab

If my package is for blowouts, can I use it towards makeup or nails?

No. All packages are designated for each specific service. If you have a blowout package and book a blowout and makeup, your package will only cover the blowout portion of the service.

Can I use credits to purchase service packages?

Credits or gift cards can not be used to purchase packages.

Where can I see how many credits are left in my package?

Your package credits can be found in the ‘Credits’ section on your Glamsquad app or in the ‘My Account’ section on the Glamsquad website. On the Glamsquad app:Tap 'Account' in the bottom right hand cornerTap 'Credits' You will then see your credits a

Can I purchase a gift card or gift package over the phone?

No. At this time we are not able to make purchases over the phone. If you are having trouble with your purchase, please send an email with as much detail regarding the issue to [email protected].